Lean Office Champion

Lean Office Champion Outline | Credits: 2.1

Apply Lean principles beyond the manufacturing floor right to your front door. Typically 70% of labor cost is attributed to above-the-shop-floor activities including your service, support and administrative operations. MMTC’s Lean Office Champion training offers a comprehensive hands-on approach to teach team leaders how to identify opportunities for improvement.

Apply Lean Business Solutions to eliminate waste in processes such as quoting, accounting, sales and engineering.

Lean Office Simulation

Attendees participate in a hands-on office simulation with a focus on Process Mapping, which highlights opportunities for improvements.

MMTC Lean Office Champion Training Elements:

• Adjusting the Culture: Moving from traditional to Lean ‘thinking’ is a quantum leap. Change is often difficult, but necessary for successful Lean implementation. Understand how each support function adds value to the process.
• 5S and Visual Management: Considered the foundation to any endeavor into Lean thinking and application, 5S and visual management promote a clean, safe and organized environment when applied in an office setting.
• Process Mapping with Swim Lanes: Examine specific processes from beginning to end, and discover how “seeing the flow” or visual cues provide a picture to easily identify and eliminate waste, and shorten lead-time.
• Office Layout: Learn the practical “how to’s” in efficient space utilization that facilitates communication, interaction, and learning. Emphasis is placed on the achievement of continuous flow.
• Error-Proofing: Building quality at the source avoids rework by implementing error-proofing methods or devices into the process(es) instead of inspection/reviewing  at the end of the process.
• Lean Metrics: Understand how Lean Metrics help monitor an organization’s progress toward implementation. Metrics encourage performance improvement by focusing the attention and efforts on the organization’s goals. The importance of sharing those metrics, visually with everyone, is promoted.
• Standard Work: Standard Work is a set of work procedures for each operation in a process which documents the most effective use of people, equipment, materials, and space. 
• Kaizen (Rapid Improvement Plan): Kaizen is a cross-functional team-based approach to rapid implementation of improvements to a process. Learn to approach business system change using Kaizen Lean principals and techniques to maximize customer value, minimize waste, and reduce costs.

Lean Office Champion 2013 Training Dates

3-Days of Training | Credits: 2.1

2013

June 11-13 October 8-10

For more information about MMTC's Lean Office Champion program, contact us at 888-414-6682 or via email at inquiry@mmtc.org.